Customer

02 Sep 2013

hi, i am unable to get on my smilebox , i pay yearly for this and am very upset that i have lost this it tells me to download abode new verison i have done that a # of times i have it on my computer and i have taken to best buy to be looked at they tell me that it is smilebox and nothing more i can do to my computer to make this program work i would love to have smilebox up and working but if i am unable to do this i would like a refund on my account i just payed on aug 4 for the year please contact me with and let me know where i stand with this thank you webb.

hi, My comment sounds similar to all the others who have written comments. Consumers have paid for this service and there is no customer support to help. When you try to print a portrait, money is requested when you have already paid for the service. Again like others I am unable to use my smilebox subscription as indicate. Supposedly I have pay for a yearly subscription and to date have not received any meaning service for this. I am very upset that there is no support and feel that i would like a refund on my account. This account or service is not consumer friendly and it is not fair to keep requesting monies without providing adequate service. thank you webb.